Everything a hospital billing desk needs for a HDFC ERGO General Insurance cashless case, in one place.
The current HDFC ERGO General Insurance pre-authorisation form, as a PDF you can fill and send. Medilock keeps this directory up to date, so the copy here is the one the insurance company is accepting today.
The provider portal is where your billing desk raises the pre-auth, tracks the query and sees the approval. The link for HDFC ERGO General Insurance is on this page.
Where the filled pre-authorisation form goes when you submit by email rather than through the portal.
Approved but not credited, repudiated on non-disclosure, short-paid after a tariff deduction, or closed without intimation — each of these is contestable, and each needs a different document to reverse it. Medilock takes the file up with HDFC ERGO General Insurance on your behalf, through the grievance and ombudsman routes where it comes to that, and is paid only if the claim actually settles.
All insurers and TPAs · Recover a HDFC ERGO General Insurance claim that has not been paid
From this page. Medilock publishes the current HDFC ERGO General Insurance pre-authorisation form free for hospitals — a hospital name and email are asked once per device.
It is listed on this page alongside the provider portal link, and maintained by the Medilock desk.
Frequently, yes. Rejections on non-disclosure, pre-existing exclusions and policy interpretation are often contestable, particularly on an older policy. Medilock reviews the file within two hours and charges nothing unless the claim settles.