Cashless Recovery for hospitals

Recover what insurers and TPAs owe your hospital — pending, rejected, delayed and short-paid cashless claims.

How recovery works

Create a hospital account, upload the claim with the final approval letter and whatever correspondence you have, and our desk reviews it within two hours. If it is recoverable we tell you what it is worth, and the file moves to a named recovery executive who works it through the insurer, the TPA and the grievance and ombudsman routes where needed.

What we need from you

The patient name, the claim or CCN number, the final approval date and your documents. The insurer, the TPA and the approved amount are filled in by our desk at review — you do not have to chase any of it.

What it costs

A commercial percentage of the settled amount plus GST, payable only on a claim that is actually settled. Your rate is set by your hospital score and written into the agreement you sign. Any enrolment fee is deducted in full from the final invoice.

Tracking and escalation

Every claim carries a live status, a full journey log, a chat thread with the executive handling it, and the documents on file. When the desk needs something more from you it raises a query and you upload it from the same screen.

Can a rejected cashless claim be reversed?

Often, yes. Rejections on non-disclosure, pre-existing exclusions, and policy interpretation are frequently contestable, particularly where the policy has run past its exclusion period. The document that reverses it differs by ground of rejection, which is what our desk works out.

What if the insurer approved but never paid?

That is the most common file we handle. An approval creates a payable, and a representation backed by the approval letter and a payment-follow-up trail is usually what releases it.